The power of nonverbal communication

Joe Navarro, a former FBI agent, draws on his 25 years of experience in the FBI where he extensively used nonverbal communication as a tool to interact with spies, criminals, and terrorists.

Nonverbal communication encompasses all forms of communication that are not verbal.

This includes body language, the way we sit, our facial expressions, and even the things we choose to wear or carry with us.

Without uttering a word, our nonverbal communication constantly transmits information about our beliefs, values, and perceptions.

This form of communication is continuous and reflexive.

Nonverbal communication is a genuine reflection of our feelings, intentions, desires, and fears.

It happens in real time, triggered by our limbic system, a primitive area of the brain that reacts instinctively.

Nonverbal communication is exquisite because there’s an area of the brain that is elegant. And it’s elegant because it takes shortcuts; it doesn’t think. – Joe Navarro

Certain nonverbal behaviors, such as furrowed brows, nose wrinkling, squinting, and mouth covering, have meanings that are universally understood and are deeply ingrained in human behavior.

All we are is the sum total of our influence on others. It’s not how much you earn. It’s not how many cars you have. It’s our influence on each other. And what’s interesting is that the primary way that we influence each other is through nonverbals. – Joe Navarro

Contrary to popular belief, not all nonverbal cues are indicative of deception or defensiveness.

For instance, crossed arms are not a defensive gesture but rather a self-comforting one.

Also, signs of stress or anxiety should not be mistaken for deception.

Nonverbal communication can have a profound impact on others.

Gestures like a handshake, a pat on the shoulder, or a simple touch can communicate feelings of love and empathy in a way that words often can’t.