Welcome to NextBigWhat V 12.0

Will they buy?Will this idea work?

Don’t ask a chatbot. Ask the people who might actually buy.

Building is easier than ever. Knowing what to build — and how to get it in front of the right people — is the hard part. NextBigWhat helps you figure that out.

Listen where customers talkReviews, forums, interviews, support tickets and more.
Keep the receiptsEvery answer stays connected to where it came from.
Make the next moveBring your own customer data into one clear picture.

Get the useful stuff.

Ideas, products and customer signals worth knowing about. Straight to your inbox.

Free. Unsubscribe anytime.

What you get

A clearer picture of your customer

Customer knowledge is usually scattered across reviews, calls, support tickets and spreadsheets. NextBigWhat brings it together, so you can see what people want, what is getting in the way, and what to do next.

  1. 01
    Listen in the places customers already talk. Bring together what buyers say across reviews, forums, surveys and public data.
  2. 02
    Add what you already know. Bring in call notes, survey responses and win-loss interviews.
  3. 03
    Know where each answer came from. Every claim links back to its source, so you can check it for yourself.
  4. 04
    Keep it connected to your tools. Sync HubSpot, Intercom, Zendesk and more as your market changes.
  5. 05
    No synthetic answers. NextBigWhat brings you citable evidence, so you can make the next call with your eyes open.
See your customer picture

BigIdeas / The latest thinking

BigIdeas

All BigIdeas ↗

The latest

  • How does storytelling secure vital resources for startups?

    #BigIdeas

    Products

    News

    How does storytelling secure vital resources for startups?

    Recorded live at the New Media Summit, Erik Torenberg sits down with Replit founder and CEO Amjad Masad to discuss founder-led storytelling, building in public, and the role of media in company…

  • How does operational excellence outperform financial backing in startups?

    #BigIdeas

    Products

    News

    How does operational excellence outperform financial backing in startups?

    In this conversation from Startup School Paris, Supabase CEO Paul Copplestone explains how a frustrating firebase migration led to an open-source side project that became one of the fastest-growing dev tool companies…

  • Beamtrace

    #BigIdeas

    Products

    News

    Beamtrace

    The #1 place to start winning AI visibility

  • Revast

    #BigIdeas

    Products

    News

    Revast

    Know Exactly What to Study Next

  • #BigIdeas

    Products

    News

    OpenWorker

    AI that gets your everyday tasks done.

  • How does integrating tech with logistics halve production costs?

    #BigIdeas

    Products

    News

    How does integrating tech with logistics halve production costs?

    Travis Kalanick, Ben Horowitz, and Erik Torenberg reunite to reflect on Uber's early days, the investment that almost happened, and why Kalanick believes the next great technology opportunity lies beyond software. Travis…

  • Why do ambitious startup ideas attract more investment and talent?

    #BigIdeas

    Products

    News

    Why do ambitious startup ideas attract more investment and talent?

    In this discussion from Startup School Paris, PostHog CEO James Hawkins reflects on a number of startup topics including going from one product to twenty, why European founders need to stop focusing…

  • Why is a founder’s vision irreplaceable for business success?

    #BigIdeas

    Products

    News

    Why is a founder’s vision irreplaceable for business success?

    Peter Thiel emphasizes the importance of building creative monopolies by focusing on unique, innovative business ideas that provide significant value and are driven by a founder's vision and long-term planning. He argues…

  • #BigIdeas

    Products

    News

    Mark Roberge outlines essential sales strategies for founders

    In a recent YouTube interview, Mark Roberge emphasizes the challenges founders face in managing multiple priorities while scaling their companies. He likens the constant firefighting in startups to having limited resources to…

  • OpenAI Presence

    #BigIdeas

    Products

    News

    OpenAI Presence

    A proven enterprise product for putting AI agents to work across customer and internal workflows.