A new chapter for NextBigWhat
NextBigWhat is becomingthe customer brain company.
This is our pivot: from publishing what’s next to helping teams decide what to build, say and ship next.
NextBigWhat helps you understand your market, find the buyer groups that matter, and turn what they say into work your team can ship.
Get the useful stuff.
Ideas, products and customer signals worth knowing about. Straight to your inbox.
Understand first. Ship next.
Meet your Customer Brain
First, build a clear picture of your market and your own customers. Then use it to write the campaign, page, price test or brief that comes next. Two steps, one system: know what buyers want, then ship from it.
- 01Listen in the places customers already talk. Bring together what buyers say across reviews, forums, surveys and public data.
- 02Add what you already know. Bring in call notes, survey responses and win-loss interviews.
- 03Know where each answer came from. Every claim links back to its source, so you can check it for yourself.
- 04Keep it connected to your tools. Sync HubSpot, Intercom, Zendesk and more as your market changes.
- 05No synthetic answers. NextBigWhat brings you citable evidence, so you can make the next call with your eyes open.
After the Customer Brain
Keep learning from the market.
The work does not stop when you understand your customers. Stay close to the ideas, products and people shaping what buyers expect next.
Ideas worth testing
BigIdeas
Claims, products and people worth examining before they shape your next move.
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#BigIdeas
Products
News
Global conflicts threaten major food crisis, says EAM Jaishankar
EAM Jaishankar discusses how global conflicts, particularly in Ukraine and the Iran-Gulf region, are driving a major food crisis and devastating Global South economies.
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#BigIdeas
Products
News
How to create launch videos : you needs ‘continuous mini launches’ and not one big hit
Farza Majeed, founder of Hey Clicky, explains his approach to launch videos, emphasizing continuous "mini-launches" and audience engagement over high production costs.
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#BigIdeas
Products
News
NextBigWhat AMAs are back..first one is with Rajan Anandan
Fellas The AMAs are back. One of my core thesis is that the future of newsletters / podcasts, in an AI world, is going to be less about pure consumption and more about…
Put it to work
Products worth discovering
A spotlight for products worth discovering and sharing with the people who might actually use them.

AI Chatbot by Elfsight
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Process Street
Turn recurring work into clear, automated workflows.
Building something useful? Put it in front of your next users.
Submit your product / Accelerate your GTM ↗Keep the signal close
The latest
Fresh ideas, products and news from the people building what comes next.
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#BigIdeas
Products
News
Meta’s AI Chips Set to Roll Out in September
Meta's upcoming AI chips aim to cut GPU costs and adapt to evolving AI needs, starting production in September.
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#BigIdeas
Products
News
Meta launches Muse Spark 1.1, joining the AI coding fray
Meta has launched Muse Spark 1.1, a new AI coding model designed to compete with industry leaders, offering competitive pricing and advanced coding capabilities.
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#BigIdeas
Products
News
Google introduces AI ad transparency labels
Google now labels ads made with its generative AI tools, enhancing transparency for users regarding AI involvement in advertising.
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#BigIdeas
Products
News
OpenAI pulls the plug on Atlas, shifts focus to AI browser features
OpenAI is shutting down its Atlas browser but will integrate its features into ChatGPT's desktop app and a Chrome extension.
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#BigIdeas
Products
News
OpenAI’s No. 2 executive Fidji Simo resigns amid health challenges
Fidji Simo resigns from her role at OpenAI, shifting to part-time advisory status due to health challenges, leaving a leadership vacuum at a critical time for the company.
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#BigIdeas
Products
News
Westpac pushes for smarter AI usage amid rising costs
Westpac is enhancing its oversight of AI costs, encouraging staff to adopt more economical models for simpler tasks.
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#BigIdeas
Products
News
China warns of security flaws in Anthropic’s Claude software
China has identified security vulnerabilities in Anthropic's Claude code, prompting the government to advise users to either uninstall the software or update to the latest version. This announcement raises concerns about the…


