A new chapter for NextBigWhat
NextBigWhat is becomingthe customer brain company.
Build for your customers. Not your assumptions.
NextBigWhat builds a living model of your customer behavior, organized into meaningful buyer segments and grounded in market intelligence and customer evidence.
Get the useful stuff.
Ideas, products and customer signals worth knowing about. Straight to your inbox.
Build for your customers. Not your assumptions.
Meet your Customer Brain
NextBigWhat builds a living model of your customer behavior, organized into meaningful buyer segments and grounded in market intelligence and customer evidence. Test your assumptions, explore product decisions, validate messaging, and shape your GTM and GEO strategy, all driven by your customer.
- 01Bring together customer evidence. Listen across reviews, forums, surveys, public data, calls and your own customer records.
- 02Organize meaningful buyer segments. See patterns in behavior, needs and language instead of treating every buyer the same.
- 03Ground decisions in market intelligence. Every claim links back to its source, so you can check it for yourself.
- 04Keep the model alive. Sync HubSpot, Intercom, Zendesk and more as your market changes.
- 05Turn evidence into action. Validate messaging, shape your GTM and GEO strategy, and ship with your eyes open.
After the Customer Brain
Keep learning from the market.
The work does not stop when you understand your customers. Stay close to the ideas, products and people shaping what buyers expect next.
Ideas worth testing
BigIdeas
Claims, products and people worth examining before they shape your next move.
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#BigIdeas
Products
News
Global conflicts threaten major food crisis, says EAM Jaishankar
EAM Jaishankar discusses how global conflicts, particularly in Ukraine and the Iran-Gulf region, are driving a major food crisis and devastating Global South economies.
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#BigIdeas
Products
News
How to create launch videos : you needs ‘continuous mini launches’ and not one big hit
Farza Majeed, founder of Hey Clicky, explains his approach to launch videos, emphasizing continuous "mini-launches" and audience engagement over high production costs.
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#BigIdeas
Products
News
NextBigWhat AMAs are back..first one is with Rajan Anandan
Fellas The AMAs are back. One of my core thesis is that the future of newsletters / podcasts, in an AI world, is going to be less about pure consumption and more about…
Put it to work
Products worth discovering
A spotlight for products worth discovering and sharing with the people who might actually use them.

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The latest
Fresh ideas, products and news from the people building what comes next.
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#BigIdeas
Products
News
Product is Only One Part of the Brand: Rajiv Bajaj
Great talk by Rajiv Bajaj, Managing Director of Bajaj Auto. This is pretty much 2-year MBA compressed in this 55 minutes talk. Watch the keynote if you still believe that building a…
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#BigIdeas
Products
News
What is the role of an AI Product Manager?
How should one go about doing product management for AI – based products? As AI continues to grow in acceptance and use, more companies will require fine tuning of product strategy and…
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#BigIdeas
Products
News
Prioritize Product Backlogs with these 3 easy steps
In this video, Brian Lawley, author of Product Management for Dummies, provides a simple framework with which you can prioritize features clogging up your product backlog with 3 easy steps. It consists…
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#BigIdeas
Products
News
Decode Product Ownership and make sense of it with this video
In this video by Henrik Kniberg, an agile coach at Crisp, he explains what Product Ownership truly means in an engaging animated video. Going over the aspects of vision, communication within the…
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#BigIdeas
Products
News
Steve Jobs’ 30% Rule to stay focused
When Steve Jobs was brought back to Apple, he applied 30% rule to create a flywheel. —- We examined the future product roadmap … and what we found was that 30 percent…
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#BigIdeas
Products
News
What you should know about color when adopting dark mode
Adopting dark mode is all about setting a new set of colors. For most apps, adopting dark mode is a process of replacing your static color to a dynamic one. Let's say…
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#BigIdeas
Products
News
How to Write A Product Requirements Document (PRD)
There are four core sections of a PRD — defining purpose, describing features, setting release criteria, sketching rough timing. According to Marty Cagan, the PRD’s goal is to explain the “What”, not…
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#BigIdeas
Products
News
The Catch-22 of building a business on Apple’s APIs #sherlocking
What’s good for Apple isn’t necessarily good for you Apple always encourages adopting their latest APIs, tools, and languages like Swift; they’re incredibly powerful resources, but they also make us dependent on…
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#BigIdeas
Products
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TikTok star gets political seat – and we are still discussing Bharat 1 and 2
Tik Tok star and the party's womens wing member @sonalibjp gets a ticket in the upcoming #HaryanaAssemblyPolls https://t.co/pxNNNdFgCY — Shilpa (@shilpakannan) October 3, 2019 And this happened ! TikTok star Sonali…
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#BigIdeas
Products
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Announcing the next AMA – with Jason Fried, Basecamp Founder and CEO !
Ladies and Gentlemen: The core philosophy behind NextBigWhat community is to enable you to build, grow (and repeat) – meaningfully and sustainably. Our weekly AMA sessions deliver a lot more insights, perspectives…