Multi-agent systems are crucial for solving complex, end-to-end business tasks that involve numerous stakeholders, departments, and software tools. Lio co-founder and CEO Vladimir Keil explains that these systems allow agents to share information and operate in a specific, coordinated order, which is vital for comprehensive automation.
A single agent cannot handle intricate processes like negotiations, which require additional agents for tasks such as contract analysis and real-time news monitoring. Keil highlights that Lio’s multi-agent system can fully automate complex purchases, such as procuring a bolt for an airline company, by coordinating various agents throughout the entire process.
The procurement process for a bolt begins with an agent checking inventory and internal sourcing options. If internal sourcing is not feasible, another agent drafts and sends out Requests for Quotation (RFQs). Subsequent agents then retrieve and process information from diverse formats, including emails, PDFs, and Excel sheets, to identify negotiation opportunities. These agents then decide the next steps in negotiation, which can range from strategic negotiation with human involvement to autonomous negotiation or e-auctions. The system also handles confirming orders, tracking shipments, and managing invoices, demonstrating the necessity of a multi-agent approach for complete automation.