Generated by ChatGPT
Tidio Copilot is a free AI assistant designed to help boost productivity in customer service teams. It does this by suggesting responses based on previously handled conversations across different platforms like Zendesk, Intercom, Gorgias, or Gmail.
Copilot works by analyzing conversations across all channels, including live chat, email, and social media, to generate accurate, on-brand responses. To ensure factual responses, content from your website and FAQs can be added to Copilot’s knowledge base.
This tool doesn’t require any platform migration as it operates as a Chrome extension that overlays suggestions on your existing helpdesk. Focused on data security, Tidio Copilot integrates Anthropic’s Claude AI which is compliant with best-in-class security, encryption, GDPR, and CCPA standards.
Tidio Copilot is a free tool, offering enterprise-grade AI assistance. With Copilot, customer service professionals can automate a significant portion of their workload, allowing them to work smarter.
It is part of the Tidio ecosystem which is used by businesses globally to improve sales, support, and customer service automation.
Tidio Copilot
Let AI answer for you, automating 30% of support tasks.
