- Cultivating and maintaining a progressive culture really boils down to stripping away the superfluous layers of business thinking and treating employees as human beings
- Understanding people on an emotional level is vital
- Find out what interests and motivates them and get to know what their life is like outside of working hours
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TCS CEO predicts AI to drastically reduce call center needs in Asia within a year
TCS CEO K Krithivasan forecasts a minimal need for call centers due to
