- Because the new employees aren’t steeped in the local lingo, everyone on the team will be forced to change up the words they use to describe a problem
- New employees are likely to make everyone talk a little differently about a problem, and that will also lead them to think differently about it
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TCS CEO predicts AI to drastically reduce call center needs in Asia within a year
TCS CEO K Krithivasan forecasts a minimal need for call centers due to
