A new chapter for NextBigWhat
NextBigWhat is becomingthe customer brain company.
This is our pivot: from publishing what’s next to helping teams decide what to build, say and ship next.
NextBigWhat helps you understand your market, find the buyer groups that matter, and turn what they say into work your team can ship.
Get the useful stuff.
Ideas, products and customer signals worth knowing about. Straight to your inbox.
Understand first. Ship next.
Meet your Customer Brain
First, build a clear picture of your market and your own customers. Then use it to write the campaign, page, price test or brief that comes next. Two steps, one system: know what buyers want, then ship from it.
- 01Listen in the places customers already talk. Bring together what buyers say across reviews, forums, surveys and public data.
- 02Add what you already know. Bring in call notes, survey responses and win-loss interviews.
- 03Know where each answer came from. Every claim links back to its source, so you can check it for yourself.
- 04Keep it connected to your tools. Sync HubSpot, Intercom, Zendesk and more as your market changes.
- 05No synthetic answers. NextBigWhat brings you citable evidence, so you can make the next call with your eyes open.
After the Customer Brain
Keep learning from the market.
The work does not stop when you understand your customers. Stay close to the ideas, products and people shaping what buyers expect next.
Ideas worth testing
BigIdeas
Claims, products and people worth examining before they shape your next move.
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#BigIdeas
Products
News
Global conflicts threaten major food crisis, says EAM Jaishankar
EAM Jaishankar discusses how global conflicts, particularly in Ukraine and the Iran-Gulf region, are driving a major food crisis and devastating Global South economies.
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#BigIdeas
Products
News
How to create launch videos : you needs ‘continuous mini launches’ and not one big hit
Farza Majeed, founder of Hey Clicky, explains his approach to launch videos, emphasizing continuous "mini-launches" and audience engagement over high production costs.
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#BigIdeas
Products
News
NextBigWhat AMAs are back..first one is with Rajan Anandan
Fellas The AMAs are back. One of my core thesis is that the future of newsletters / podcasts, in an AI world, is going to be less about pure consumption and more about…
Put it to work
Products worth discovering
A spotlight for products worth discovering and sharing with the people who might actually use them.

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Process Street
Turn recurring work into clear, automated workflows.
Building something useful? Put it in front of your next users.
Submit your product / Accelerate your GTM ↗Keep the signal close
The latest
Fresh ideas, products and news from the people building what comes next.
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#BigIdeas
Products
News
From Zero To Zerodha – Nithin Kamath’s Journey | Ep. 2 #UnPluggd
Founded in 2010, Zerodha is an Indian firm that pioneered the online discount brokerage model in the country, and today stands as India’s largest stockbroker by number of clients: over 1.5 million.…
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#BigIdeas
Products
News
How AI Is Changing The Product Management Job Description
Mayukh Bhaowal, Director of Product Management at Salesforce Einstein outlines five new skillsets that product managers must acquire.
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#BigIdeas
Products
News
How to kill (and improve) your product for the benefit of humanity
What would you do if you find that your product is receiving a lot of searches related to vaccines? And well, your site doesn't have helpful content? Here is what Pinterest CEO,…
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#BigIdeas
Products
News
What certifications do product manager do?
NONE Actually. There are 2 types of product managers – the ones who look for such product management certifications and then there are ones who actually go ahead and build great products.…
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#BigIdeas
Products
News
Customer Development: Maker of Yamazaki Whiskey visited desi thekas, bars before launching in India
So, when the world’s third largest producer of whiskey was planning an India launch, the CEO and Chief Blender came to India. 6 times a year. He visited pubs, bars and even…
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#BigIdeas
Products
News
Day 1 of your app: 57% of userbase uninstall on the first day itself
Users have a higher tendency to uninstall Utilities apps (70.3% of users who will eventually uninstall apps) on the first day compared with Food & Drink (47.4%) or Travel (47.3%).
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#BigIdeas
Products
News
HubSpot approaches $1 Billion in ARR; Here are important lessons for SAAS founders
Hubspot is aiming to cross $1 billion in ARR in 2020 (with an ACV of $10K). What you can learn from their super sustained growth? Here are some data points: – Freemium…
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#BigIdeas
Products
News
Announcing the Product Management Course packed with a Powerful Bootcamp Program
Tell me and I forget. Teach me and I remember. Involve me and I learn [Benjamin Franklin] Ladies and Gentlemen, We are extremely proud to announce the most important addition to NextBigWhat’s…
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#BigIdeas
Products
News
Why Google delays indexing Javascript content and what you can do to deal with it
While Google may be getting better at indexing Javascript content, it turns out that it still takes quite a while in some cases. In this article on SEJournal, Tomek Rudzki presents eye-opening…
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#BigIdeas
Products
News
How a Product Manager can survive the 3 pivotal startup phases
A Product Manager at a startup has to typically deal with 3 main phases – formation, validation and growth. And each of these phases has their distinct requirements. In this enlightening article…