Users have a higher tendency to uninstall Utilities apps (70.3% of users who will eventually uninstall apps) on the first day compared with Food & Drink (47.4%) or Travel (47.3%). More
The ‘Guardian’ feature, developed by Ola uses real-time data from rides to automatically detect irregular trip activity, including prolonged stops and unexpected route deviations.
These alerts are flagged off in real-time to Ola’s dedicated 24×7 Safety Response Team, who immediately reach out to customers and drivers to confirm if they’re safe and offer on-the-call assistance until ride completion. More
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